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How I work

I have experience with a broad range of user research methods. I rely on a mix-method approach, utilizing quantitative, qualitative, & design thinking skills. This allows me to select appropriate method (s) based on stakeholder requirements and what will produce the correct insights to answer research questions. 

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Methods

User Interviews

Survey Design

Usability Testing 

Design Thinking

Customer Journey Mapping

Personas & Segmentations

Remote Testing 

User Acceptance Testing

Empathy Mapping

Data Visualization

Diary Studies

Card Sorting

Low-fidelity Prototyping

Usability & Design Tools

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Communication & Project

Management Tools

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Soft Skills

Excellent Verbal Communicator

Team Oriented

Adaptable

Critical Thinker

Strong Voice of the User 

Resourcefulness

Organizational

Proactive

Strategic Planner

Diligent

Lifelong Learner

Approaches
Neat Desk
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